Frequently Asked Questions (FAQ)

What types of prints do you offer?

I offer a variety of prints including canvas prints, framed prints, metal prints, and fine art paper prints. Each type of print provides a unique look and feel to suit different styles and preferences.

How can I place an order?

Simply browse through my collection, select the print you love, choose the size and format, and add it to your cart. Then proceed to checkout to complete your purchase.

Do you offer custom sizes?

Yes, custom sizes are available upon request. Please contact me directly with your specifications and I'll be happy to accommodate your needs.

How are the prints made?

My prints are produced using high-quality inks and materials to ensure vibrant colors and long-lasting durability. Each print is carefully inspected before shipping to guarantee the highest standard of quality.

What payment methods do you accept?

I accept all major credit cards, PayPal, and other secure payment methods. Your payment information is always kept safe and confidential.

Do you offer packages for event videography (e.g., weddings, conferences)?

Yes, I offer various packages for events like weddings, corporate events, and conferences. My packages can be customized based on the number of hours, and the type of video you need.

How long will it take to receive my order?

Processing times vary depending on the type of print. Typically, orders are processed within 3-5 business days and shipped via standard shipping methods. You can expect to receive your order within 7-14 business days.

Do you ship internationally?

Yes, I offer international shipping to many countries. Shipping rates and times vary depending on the destination. Please check the shipping options at checkout for more information.

What is your return policy?

I strive for 100% customer satisfaction. If you're not completely happy with your purchase, please contact me within 14 days of receiving your order for a return or exchange. Custom prints are non-refundable unless there's a defect or error on my part.

Will I own the rights to the video once it’s completed?

Once the project is completed and paid for, you will have full rights to use the video as needed. For certain projects, I may request permission to use the video for promotional purposes in our portfolio.

Can I track my order?

Yes, once your order has shipped, you'll receive a confirmation email with a tracking number so you can monitor your shipment's progress.

Do you offer bulk discounts?

Yes, I offer discounts for bulk orders. Please contact me directly for more information and to discuss your specific needs.

Can I request a specific photograph that’s not in your collection?

Absolutely! If you have a specific photo or theme in mind that you don't see in my collection, please reach out to me. I’m always open to creating custom pieces for my customers.

How should I care for my print?

To ensure your print stays in perfect condition, avoid direct sunlight, moisture, and extreme temperatures. For framed prints, use a soft cloth to dust the frame and glass regularly.